UCIS ProfNeg GDPR Privacy Policy
Updated: 02/01/2025
​
Our Contact Details
Name: Acorn 31 Limited t/a UCIS ProfNeg
Registered Office: Swallows Ridge, Hollies Lane, Wilmslow, England, SK9 2BW
Correspondence Address: 3b Constellation House, Lockheed Court, Amy Johnson Way, Blackpool, FY4 2RN
​
Telephone Number:0203 758 9119
E-mail:info@ucisprofneg.co.uk
The type of personal information we collect
​
We currently collect and process the following information:
​
-
Personal names, addresses, email addresses and telephone numbers,
-
Date of Birth
-
Land Registry property ownership information,
-
Leases, purchase contracts, purchase correspondence,
-
Correspondence with solicitors,
-
Correspondence with sales agents,
How we get the personal information and why we have it
​
Most of the personal information we process is provided to us directly by you for one of the following reasons:
​
-
To enable us to write to you,
-
To enable us to assess whether or not you have acquired a property within an unregulated collective investment scheme,
-
To enable us to assess whether or not you have a Professional Negligence claim relating to a property purchase,
-
To ensure that we meet all the criteria of the SRA Regulated Law Firms we work with and so that they will accept your file from us.
​
We use the information that you have given us in order to make the assessments mentioned above.
​
We may share this information with the solicitors appointed to handle your Professional Negligence claim.
​
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at info@ucishelpline.co.uk
(b) We need it to perform a public task.
​
(c) We have a legitimate interest.
How we store your personal information
​
Your information is securely stored.
​
We keep your personal information for up to six years. We will then dispose your information by deleting all digital files we hold relating to you.
Your data protection rights
​
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
​
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
​
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
​
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@ucisprofneg.co.uk if you wish to make a request.
​
How to complain
​
If you have any concerns about our use of your personal information, you can make a complaint to us at info@ucishelpline.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk